Frequently Asked Questions
What is a Lead Leak?
A Lead Leak is anything between a prospect searching for your business and booking a job that loses that prospect. We sort them into six categories: Contactability, Trust, Conversion, Speed, Visibility, and Follow-Up.
What is a Lead Leak Scan?
A Lead Leak Scan is a manual inspection of your entire lead path: from Google search to phone call to form submission to follow-up. We test every step on a real device and return your Lead Leak Score, estimated revenue at risk, and your top 3 priority fixes.
How is this different from a website audit?
A website audit checks whether your site loads fast and has the right tags. A Lead Leak Scan tests whether a lead can actually reach you through every possible path and what happens after they do. It's the difference between checking your engine light and actually looking under the hood.
Do you automate the scan?
No. Every scan is run manually on a real phone and real computer. Automated tools miss the leaks that cost you the most: a form that appears to work but doesn't send notifications, a phone that rings dead air after hours, an email address that changed three months ago.
How much does it cost?
The first Lead Leak Scan is free. No credit card. No obligation. If we find leaks, we'll tell you what they cost and what fixing them looks like. If there's nothing to fix, we'll tell you that.
Who is this for?
Home-service businesses: HVAC, plumbing, roofing, electrical, landscaping, and contractors. We also serve professional services like dental, legal, and medical. Any business where a missed lead has high dollar value.
Do I have to be in South Jersey?
No. We're headquartered in South Jersey, but a Lead Leak Scan works the same way for a contractor in Phoenix as it does for one in Philadelphia. We serve businesses nationwide.
What do I need to provide?
Just your website URL. No login. No Google Analytics access. No credentials. We inspect everything from the public side.
How long does it take?
You'll receive your Lead Leak Scan within 72 hours of submitting your URL. Most arrive within 48.
Is this a sales pitch?
No. We built the Lead Leak Scan to prove its value before asking for anything. The report tells you what's broken, what it's costing, and what a fix looks like. If you want help, we can talk. If you want to handle it yourself, the report gives you everything you need.